Step 1: Confirm Your Debt
Before you begin your debt resolution journey, it can’t hurt to make sure that the debt is indeed yours. Like all of us, collection agencies sometimes make mistakes or attempt to collect on debts that are no longer valid. Request a Debt Validation Letter (to learn more about this type of documentation, check out our blog on the subject), which will provide you with details about the original creditor, the total amount owed, and any additional fees or interest.
Step 2: Understand Your Rights
It’s very important to understand your rights when dealing with debt collections. In particular, the Fair Debt Collection Practices Act (FDCPA) protects consumers from abusive or harassing practices by collection agencies. Familiarize yourself with your right to dispute the debt, the right to request validation of the debt, and the right to be treated respectfully by the collections agency.
Step 3: Negotiate with the Collection Agency
If the debt is valid and you’re ready to begin paying it off, you should think about negotiating with the collection agency. They often buy debts for less than the actual monies owed, so they may be willing to settle for a reduced amount. Be prepared for the negotiation process and keep in mind that it’s in their interest to reach a resolution as well.
Step 4: Set Up a Payment Plan
If paying off your balance with a lump sum payment isn’t possible for you, ask the collection agency if you can repay your debt under a payment plan that would allow you to make manageable monthly payments until the debt is paid off in full. Be sure to get any agreement in writing and consistently stick to the agreed-upon schedule to avoid getting yourself back in hot water.